What you need for a USB or SD card update

From the Infotainment User Guide (dated September 30, 2025) and its recommended storage specifications on update.genesis.com, read November 8, 2026. Some navigation systems require a USB Type-C drive.

How to update Genesis navigation with a USB drive or SD card

The Infotainment User Guide on update.genesis.com gives these steps:

1. Prepare a USB drive or SD card of 32GB or larger.
2. Install Navigation Updater on a Windows or Mac computer from update.genesis.com. You can sign in, or update through the non-member menu.
3. On the update site home page, use Check for available software updates and search by VIN or by vehicle type.
4. When your vehicle is found, click Download to open Navigation Updater. Confirm the vehicle with OK (if the wrong item is selected, click download on the web page again), choose a save location and let the download finish.
5. Select Copy to USB to move the update files to the drive. If you downloaded straight to the drive, skip this step.
6. In the vehicle, make sure the battery is sufficiently charged so the navigation system does not shut down mid-update, connect the USB drive or SD card, and from the navigation main menu go to Settings > General > SW Info/Update and select Update.

Menu names differ by system. For most Genesis navigation systems listed in the guide, the path is Setup > General > SW Info/Update, then the Update button; Standard-class Gen4 and Gen5 systems start from All Menus, and on Harman DIS2 navigation a pop-up appears when you insert the USB drive and the update starts when you select Yes.

From the Infotainment User Guide and home page on update.genesis.com, read November 8, 2026.

Before you start, and while it runs

The FAQ on update.genesis.com lists what to prepare before updating in the car:

• Turn off Bluetooth in the navigation system to prevent any interruption or failure.
• Take a photo of your current System Info, software version and map version.
• Follow the step-by-step instructions.
• Allow time: the FAQ says the update may take anywhere from 30 minutes for a newer car to as much as three hours for older vehicles.
• Keep the vehicle running and in Park (P) during the update.
• Do not abort, interrupt or turn off the vehicle during the update. The FAQ warns this may cause the navigation system to malfunction, which may require a navigation system replacement.

The Infotainment User Guide adds that the update can only be performed while the navigation system is on; if the navigation system loses power or the storage device is removed during the update, it may not function properly. The FAQ also says an update cannot be undone: once performed, the software cannot be downgraded to an older version. If an update seems stuck, the FAQ says update times vary by model and to contact the update site's support team if you believe there is an issue.

From the FAQ and the Infotainment User Guide on update.genesis.com, read November 8, 2026.

No navigation? Display Audio systems

Genesis's update site has a separate guide for Display Audio (non-navigation) systems, dated September 30, 2025. The FAQ is clear that a map update will not add a navigation system to an audio system. For Display Audio, the guide's steps are:

1. Find your vehicle on update.genesis.com by VIN or vehicle type and download the update file with a web browser such as Chrome or Microsoft Edge. If there are several files, download them all, in order.
2. Extract the downloaded zip file and copy the extracted DAUDIO folder to the top level of a USB drive. The guide recommends an 8GB or 16GB drive formatted exFAT.
3. In the vehicle, connect the USB drive. A "No Supported Files" pop-up is normal.
4. Select All Menus > Setup > General > SW Info/Update, select Update, then Yes to confirm.

The guide says the update takes 10 to 15 minutes; leave the vehicle running and do not remove the USB drive until it is complete. Screens can look different by vehicle and specification.

From the Display Audio User Guide (Non-Navigation) on update.genesis.com, read November 8, 2026.

Other ways to get the update

At the end of its navigation steps, the Infotainment User Guide on update.genesis.com lists two alternatives if you have difficulty with manual updates: OTA, by joining Genesis Connected Services (CCS) to update the vehicle without manual file downloads, and a shipping order to purchase a USB drive that already contains the update file. Check the update site for what is offered for your vehicle.

From the Infotainment User Guide on update.genesis.com, read November 8, 2026.

Genesis of Elgin service hours

From Genesis of Elgin's website, November 8, 2026. The website lists Monday to Saturday service hours and none for Sunday. Holiday hours can differ.